Frequently Asked Questions
Reservations and Rates
How much does it cost to stay at Waypoint House?
Rates vary by room type, season, and availability. Visit our online booking calendar to view current pricing and availability. All rates are based on single or double occupancy, and taxes are additional.
When is payment due?
A credit card is required to confirm your reservation. One night’s stay will be charged as a deposit when your reservation is made. For single night stays, full payment is due at the time of booking. For multi night stays, the remaining balance is processed at check in.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and Discover.
Do you offer discounts for longer stays?
Yes. We offer several special promotions throughout the year, including multi night discounts, weekend savings, and whole house rental discounts. Visit the Enhance Your Stay page to learn more.
Check In and Check out
What time is check in?
We offer convenient self check in between 3:00 PM and 7:00 PM. If you plan to arrive after 7:00 PM, please call us prior to your arrival date so we can update your reservation and avoid marking your stay as a no show.
Can I arrive early?
Early check ins are generally not available due to cleaning and scheduling requirements. Requests must be made in advance by phone and are subject to availability. Approved early check ins are subject to a $25 service fee.
What time is check out?
Check out is by 11:00 AM. Late check outs are not available.
Cancellation Policy
What is your cancellation policy?
Reservations canceled more than 10 days before arrival will receive a refund of the remaining deposit after the cancellation fee. Reservations canceled within 10 days of arrival are not eligible for a deposit refund. Reservations canceled within 72 hours of arrival, no shows, and early departures are responsible for the full cost of the reservation.
What is your cancellation fee?
All cancellations incur a flat $40 processing fee, no matter when the reservation is canceled. This fee directly covers credit card and merchant processing fees associated with managing your booking.
Children and Pets
Are children welcome?
We welcome children aged 10 and older. To ensure we can comfortably accommodate your party, please let us know in advance if you will be traveling with a child prior to completing your booking.
Are pets allowed?
Yes, all rooms at Waypoint House are pet friendly with advanced notice. We welcome up to two pets per room.
Is there a pet fee?
There is a $20 per pet, per night fee.
Are there any pet restrictions?
For the safety and comfort of all our guests, pets must never be left unattended in guest rooms at any time and must remain with their owners throughout the stay.
Safety and Security
What safety features are available at Waypoint House?
Your safety is one of our top priorities. Every guest room is equipped with hardwired smoke and carbon monoxide detectors with battery backup, a fire extinguisher, a flashlight, and an emergency evacuation diagram. Our main stairwell and hallway also feature emergency exit lighting in the event of a power outage.
How is guest safety and security protected during my stay?
Waypoint House is a fully licensed and insured bed and breakfast. We are committed to providing a safe and comfortable environment for our guests. For your security, the main entrance features keyless entry with unique access codes that are provided only to registered guests and updated regularly. Additionally, outdoor security cameras monitor our main entrance, parking area, and back deck. As a standard safety practice when traveling, we recommend locking your vehicle and keeping personal valuables out of sight.
Is Waypoint House inspected and certified?
Yes. We are proud members of StayVA, the Bed and Breakfast Association of Virginia, and follow their inspection standards. Our guest rooms and kitchen are inspected annually by the Virginia Department of Health.
Smoking Policy
Is smoking or vaping allowed on the property?
Waypoint House is a smoke free facility indoors. Smoking and vaping are permitted exclusively outdoors on our exterior porches, patio, and garden areas. We ask that guests promptly and properly extinguish and dispose of their own smoking debris. Any smoking or vaping inside guest rooms or common areas violates property policy and will result in an immediate $100 per day cleaning fee applied to the card on file.
Book Your Stay!
At Waypoint House, our goal is to provide a bed and breakfast experience like no other. Our home is historic, but we offer modern style and convenience coupled with old fashioned hospitality. We strive to anticipate our guests’ needs and exceed their expectations in every aspect, creating a stay that is both comfortable and memorable.
